Rulai is an Omni-Channel Enterprise Conversational Computing Platform provider. The company’s platform uses deep learning technology to enhance operations, enabling businesses to improve customer support and sales metrics. It was founded in 2016 and is backed by venture capital.
You have surely encountered the limited conversational style of a chatbot; a few stock phrases delivered in a monotone. Rulai is working to change this using the flexibility and adaptability of AI. The company claims its level 3 AI dialog manager can create “multi-round” conversations without requiring code from customers. This is a major growth area.