The company was founded by Gordon Whitten in Omaha, Nebraska, in 2007. Sojern is headquartered in San Francisco, California, and has teams based in various locations worldwide, including Dubai, Dublin, London, Omaha, Paris, and Singapore. The company has not endorsed plans to participate in an IPO.
Sojern’s travel marketing platform provides tools and insights to help clients in the travel industry reach the right travelers at the right time, enhance their guest experience, and turn them into loyal, long-term customers. Its solutions include an AI Smart Concierge capable of fielding guest questions and requests, which the company says can cut down on front desk calls and improve response times.